Terms and Conditions

Website Use

The WisePlush website provides information about custom plush products, manufacturing processes, case examples, factory information, quality control, compliance topics, packaging, shipping preparation, and contact methods.

Visitors should use this website for lawful purposes and should not:

• Attempt to damage, interrupt, or misuse the website
• Submit false, misleading, harmful, or unlawful information
• Upload malicious files or unsafe links
• Copy website content in a way that violates applicable law
• Use the website to infringe another party's rights

Website content may be updated, changed, or removed from time to time.

Website Information

WisePlush works to provide useful information, but website content is for general reference only. Product information, manufacturing details, compliance topics, packaging options, lead times, MOQ references, shipping information, and other content may depend on the specific project.

Visitors should not treat website content as a final quotation, legal advice, compliance approval, product certification, or binding production commitment.

Custom Plush Inquiries

Visitors may contact WisePlush to discuss custom plush projects, request quotes, ask about sampling, or share artwork, size, quantity, materials, packaging, destination market, and delivery requirements.

WisePlush may ask follow-up questions if project information is incomplete.

Project Information Accuracy

Buyers are responsible for providing accurate and complete project information. Missing or changed details may affect sampling, pricing, production, packaging, document preparation, and delivery planning.

• Design complexity, size, and quantity
• Fabric and material availability
• Embroidery, printing, eyes, clothing, hang loops, keychain hardware, or accessories
• Hang tags, woven labels, OPP bags, gift boxes, barcode labels, SKU labels, retail packaging, blind boxes, or carton labels
• Target market, age group, testing, certification, warning label, importer information, or batch number requirements
• Shipping method and delivery destination

Buyers should review and confirm all project details before sample approval and bulk production.

Quotations and Pricing

Any quotation, estimate, price range, or cost discussion should be treated as project-specific. WisePlush custom plush pricing depends on design, size, quantity, materials, embroidery, printing, accessories, packaging, labels, compliance needs, sample revisions, production schedule, and shipping preparation.

Website content does not provide fixed pricing for all projects. A quote may need to be updated if project details change.

• Design, size, or quantity changes
• Material, fabric, embroidery, printing, or accessory changes
• Packaging or label changes
• Testing or compliance requirements
• Shipping method or delivery destination changes
• Currency, freight, or supplier cost changes where applicable

Sampling and Approval

Custom plush projects usually require sampling and review before bulk production. Buyers should check the sample carefully for shape, size, fabric, embroidery, filling, accessories, labels, packaging direction, and target market requirements.

Bulk production should be based on the approved sample and confirmed project details. If a buyer requests changes after sample approval or after production starts, timing, cost, feasibility, and delivery preparation may be affected.

Production and Delivery

Planning references such as MOQ, sample time, production time, packaging, or delivery preparation are not automatic commitments for every project. Timing may depend on design complexity, material availability, embroidery workload, packaging, order quantity, production season, inspection, compliance needs, shipping method, and destination.

Any final timing, price, payment terms, production details, or delivery arrangement should be confirmed in a written quotation, invoice, purchase order, or other written agreement.

Artwork and Intellectual Property

Buyers should only submit artwork, logos, characters, mascots, brand materials, product designs, images, or other content that they own or are authorized to use. Buyers are responsible for obtaining any permission required for development, sampling, production, packaging, and related communication.

WisePlush may use submitted materials to review feasibility, prepare a quote, develop samples, and carry out the buyer's project. Ownership, confidentiality, and any additional permitted use should be confirmed in writing when needed. WisePlush should not be asked to produce designs that infringe third-party rights.

Compliance, Testing, and Labels

Custom plush products may need different compliance documents, testing, warnings, labels, or packaging information depending on target market, target age group, material, accessories, product structure, sales channel, and destination country.

The required testing, labels, warnings, importer details, and documents depend on the product, age group, materials, accessories, destination market, and sales channel. Website content is informational and should not be treated as legal advice, certification approval, or a replacement for third-party testing.

Third-Party Services and Links

The WisePlush website may link to third-party websites, tools, platforms, logistics providers, testing labs, or other external resources. WisePlush is not responsible for the content, policies, or practices of third-party websites unless otherwise agreed in writing. Visitors should review third-party terms and privacy policies separately.

Limitation of Liability

The website and its content are provided for general informational purposes. To the extent permitted by applicable law, WisePlush is not liable for losses arising from misuse of the website, inaccurate information submitted by visitors, reliance on general website content without project review, or third-party website content.

Privacy

Use of the WisePlush website and submission of inquiry information may involve personal information, business contact details, project information, and artwork files. Please review the Privacy Policy for information about how such information may be collected and handled.

Privacy Policy

Changes to These Terms

WisePlush may update these Terms and Conditions from time to time. The updated version should be posted on this page with a revised update date.

Contact

If you have questions about these Terms and Conditions or want to discuss a custom plush project, please contact WisePlush through the contact page.

Terms Questions